Terms and Conditions


At least 72 hours cancellation notice is required via email to bookings@gardeninggals.net.au.  Your cancellation is only accepted once confirmed via return email.  Any cancelled booking will be rescheduled to a mutually agreeable time


We do not currently offer refunds. If you have a query regarding an online payment, please contact us at bookings@gardeninggals.net.au

Garden Debris

We do not remove debris from your property.  We place debris in an area nominated by you via the online booking form such as compost bin, council bin, mini skip, verge for council pickup etc

Booking Times

The nominated date via the online booking system is a request only. You will be contacted by phone and email prior to your appointment to confirm your booking and approximate time of arrival

Safe Access

Dogs are to be removed from the work area for safety reasons.

If we are unable to access the property for any reason whatsoever and cannot contact you on your nominated phone number, no refund will be given.